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Cuco Coffee FAQs
Everything you need to know before choosing Cuco Coffee for your workplace, from getting started to ongoing support.
Rental & Lease
For Cuco Coffee, rental and lease are very similar. Both give you a fully supported machine with servicing included. The difference is mainly financial structure, not the service you receive.
We operate a 3-month initial term, which acts as an extended trial period. After this, the agreement moves into a rolling 12-month term, so you are never locked into something overly restrictive. This reflects our confidence in the service we provide.
Yes. We offer a 1-week free trial so you can experience the machine, drinks, and service in your own office before committing.
We work with customers to review what suits them best at that point, whether that is upgrading, renewing, or continuing. The approach is flexible and based on your needs.
We always aim to work with customers where possible. Terms depend on the agreement, but the approach is practical and solution-focused.
Yes. As your team grows or usage changes, we can upgrade or adjust your setup.
No. Installation, setup, and onboarding are included.
Generally yes as an operating expense, but this should be confirmed with your accountant.
Costs & What's Included
– Coffee machine
– Weekly full cleaning and servicing
– All maintenance and repairs
– Emergency callouts
– Cleaning products and filters
This removes the need for your team to manage anything internally.
Beans are supplied separately so you only pay for what you use, giving better cost control and quality consistency.
We supply:
– Compostable cups
– Compostable lids
– Syrups
– Hot chocolate
We do not supply milk.
No. Pricing is clear and transparent.
Machines
– 18–32 staff: Cuco 50
– 32–55 staff: Cuco 100
– 55+ staff: Cuco 200
We base this on actual usage as well as team size to ensure the right fit.
All machines are designed for high-volume office use, typically producing between 50 and 200+ drinks per day depending on the model.
All your favourites, such as Americano, Cappuccino, Flat White, Latte, Espresso, Hot Chocolate, Macchiatos, Iced Coffee variations, enough to keep the biggest coffee aficionado in your office happy.
We offer both mains-fed and tank options, depending on your office setup.
This varies depending on the machine. We have multiple models designed to suit different office sizes, so we match the footprint to your team and space.
Servicing & Maintenance
– Full deep clean of the machine
– Milk system cleaning
– Internal maintenance checks
– Calibration and optimisation
– Stock check
– Ensuring consistent drink quality
This level of weekly servicing is a key differentiator.
We provide rapid-response support and will attend quickly to resolve any issue.
No. We handle everything, your team just uses the machine.
Typically within 1–2 hours in core service areas.
Getting Started
1. Initial discussion
2. Free trial setup
3. Feedback and final setup decision
4. Installation and onboarding
Usually within two working days.
Yes. Full training is provided on installation and supported during service visits.
We provide nationwide coverage across Ireland.
Coffee
– Signature
– Cremosa
– Premium
– Cafe Blend
Each offers a different profile to suit office preferences.
Yes. You can switch blends at any time.
You can visit the relevant page on our website for full details on sourcing and roasting.
As required based on your usage. We work with you to ensure you never run out.
Get in touch –
we’d love to help!
Take advantage of our specialist advice and expertise by contacting us today.